Support

Careers

FAQ’s

HEAD OFFICE

Fukuoka, JAPAN

Contact Mail

info@voxonone.com

About us

VOX-ON-ONE: Simply The Best

Call-Center Service Provider

In 2015, we established VOXONONE, a call center service provider in the South of Japan – Fukuoa, driven by our vision to offer exceptional customer support solutions to businesses both locally and internationally. With a commitment to quality service and a focus on technology-driven solutions, we quickly gained traction, attracting clients from various industries. As the demand for efficient customer care grew, we expanded our services, becoming known for our professional agents and innovative practices that prioritized customer satisfaction.

However, as the world faced the unprecedented challenges brought on by the COVID-19 pandemic, we had to adapt quickly to a rapidly changing landscape. Lockdowns and social distancing measures forced us to pivot from our traditional office-based operations to a remote working model. This shift, although challenging, proved to be a turning point; we embraced a flexible work culture, allowing our employees to work from the comfort of their homes. This not only ensured the safety and well-being of our staff but also opened up opportunities to hire talented individuals from diverse locations across Japan and beyond.

Now emerging from the crisis, we are on a path of remarkable recovery and growth. With our globally distributed team, we are expanding our footprint across continents, leveraging the strengths of our employees who thrive in a remote work environment. Our flexible work culture has fostered a strong sense of community among the team, resulting in high morale and productivity. As we spread our wings globally, we remain dedicated to delivering exceptional service, ready to tackle new challenges, and eager to build long-lasting relationships with clients around the world.

 

WE STRIVE HARD

Meet Our Team

We are proud to introduce our dedicated team of skilled professionals, who are the backbone of our call center, working tirelessly to provide exceptional customer service and support to clients around the globe.

Kimura H.

President

watanabe S.

Marketing Director

Cheng L.

Marketing

Stephanie K.

Area Director

Beth R.

TEAM LEAD – NORTH America

alejandro P.

Team Lead – South America

Shintoika K.

Team Lead – Middle EAst

Botchna L.

Team Lead – Europe

"The team at VOXONONE has consistently exceeded our expectations. Their commitment to customer satisfaction is evident in every interaction, and their quick response times give us peace of mind. We couldn’t ask for a better partner!"

Emily R
Germany

"VOXONONE has transformed our customer support process. Their knowledgeable agents are not only friendly but also extremely efficient in resolving issues. It’s clear that they genuinely care about our customers’ experience!"

James T
Germany

"The collaboration with VOXONONE has been nothing short of outstanding. Their commitment to quality and their ability to adapt to our needs have made them an invaluable asset to our operations. Thank you for being such a reliable partner!"

Michael P.
Belarus

"Working with VOXONONE has been a game-changer for our business. Their flexible approach and teamwork make it easy to communicate our needs. I’m impressed by their dedication and professionalism!"

Samantha L
Lithuania

Presets Color

Primary
Secondary