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HEAD OFFICE

Fukuoka, JAPAN

Contact Mail

info@voxonone.com

Outbound Call Center

Outbound Call Center

Voxonone’s outbound services focus on making outgoing calls to customers for various purposes, such as sales, follow-ups, and market research. Our agents are responsible for introducing products or services to potential clients, conducting surveys, or gathering feedback. Effective outbound calling requires our agents to be persuasive and articulate, as their goal is to engage customers and encourage them to take action, whether that’s making a purchase or scheduling a follow-up call.

We employ telemarketing techniques, including targeted campaigns that focus on specific demographics. Success in our outbound calling is measured through metrics like conversion rates and customer engagement levels. The use of scripts, combined with thorough training, helps our agents handle objections and tailor their messaging effectively to resonate with the audience.

Frequently Asked Questions

What types of calls will I receive from your agents?

You may receive calls regarding promotions, surveys, follow-ups on previous interactions, or product/service introductions.

How do you handle customer objections during calls?

Our agents are trained to listen and respond thoughtfully to objections, providing additional information or alternative solutions as needed.

Do you record calls for quality assurance?

Yes, we record calls for quality assurance and training purposes, ensuring that we maintain high standards in our service.

Can I opt out of receiving calls?

Yes, customers can request to be placed on a do-not-call list, and we respect such requests.

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